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The Business of Financial Inclusion: Insights from Banks in Emerging Markets

In this study produced in a partnership between the Institute of International Finance (IIF) and CFI, we explore how banks are innovating to include new customers.


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The Business of Financial Inclusion: Insights from Banks in Emerging Markets

In this study produced in a partnership between the Institute of International Finance (IIF) and CFI, we explore how banks are innovating to include new customers.


Learn more

Financial Inclusion 2020

We are building a movement toward full financial inclusion using 2020 as a focal point to galvanize action.

Read our new 2014 Roundup e-magazine, highlighting new ventures, milestones, and debates from the past year from around the financial inclusion world.

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The Smart Campaign

The Smart Campaign works with microfinance leaders from around the world on a common goal: keeping clients first in microfinance. The Smart Campaign believes that protecting clients is not only the right thing to do; it's the smart thing to do.

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Africa Board Fellowship

The ABF connects board members and CEOs through peer learning and exchange to strengthen the governance of financial institutions serving low-income clients in sub-Saharan Africa.

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Investing in Inclusive Finance

Investing in Inclusive Finance explores the challenges and opportunities at the intersection of financial inclusion and commercial investment around three main focus areas: Responsible Investing, Governance, and Risk Management

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Financial Inclusion for Persons with Disabilities

The Center's vision for Financial Inclusion promotes equal and fair access to quality financial products and services by all, including persons with disabilities.

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CFI is an action-oriented think tank working toward full global financial inclusion. Full Financial inclusion is a state in which everyone who can use them has access to a range of quality financial services at affordable prices, with convenience, dignity, and consumer protections, delivered by a range of providers in a stable, competitive market to financially capable clients.

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New & Noteworthy

  • Statement by the Institute of International Finance's Emerging Markets Advisory Council on IIF, CFI Financial Inclusion Study
    July 07, 2016

     

    Washington, D.C., July 7, 2016 – The Institute of International Finance (IIF) today released the following statement from its Emerging Markets Advisory Council on the joint study by the IIF and Center for Financial Inclusion (CFI) on banks' significant contributions to expanding financial inclusion.

    "Approximately 2 billion people around the world still do not have access to financial services and are unable to make payments, save, invest and prosper. At a time of subdued global growth, our collective efforts to bring these unbanked into the formal financial system are as critical as ever to revive growth. We appreciate the efforts of the IIF and the Center for Financial Inclusion to better illustrate how the banking community is driving efforts to broaden financial inclusion."

  • Innovative Products and Services Drive Financial ‘Capability’ Through Behavioral Change
    April 13, 2016

    New Research Explores How Organizations Are Tying Financial Capability Interventions More Closely to Customer Behavior, Improving Upon Traditional Education Methods

    Washington, D.C., April 14, 2016 – The Center for Financial Inclusion at Accion has released extensive new research funded by JPMorgan Chase & Co. on the current state of financial-capability building – that is, how providers are helping to prepare and support customers to make sound financial decisions.

    Highlighting a trend in its early stages, ‘A Change in Behavior: Innovations in Financial Capability’ explores innovations from around the world that focus on triggering positive customer behaviors, especially at critical decision-making moments, such as when clients sign up for and use financial products, or when they are prompted to put money aside to meet savings goals.

  • 2015 Global Microscope Highlights Improvements in Financial Inclusion
    December 04, 2015
    Developed by the EIU in collaboration with the Multilateral Investment Fund (a member of the Inter- American Development Bank Group) and CAF—Development Bank of Latin America, and with additional financial and technical support from the Center for Financial Inclusion at Accion and the MetLife Foundation, the Microscope benchmarks national progress on financial inclusion in 55 countries in order to catalyse reform. Read this year's report and see all the country rankings.

Fresh Blog Posts

Save the Date: Financial Inclusion Week 2016 (Center Staff): We are excited to announce the dates for the second annual Financial Inclusion Week, which will take place during the week of October 17-21, 2016. That week organizations around the globe will host conversations focused on how to ensure that clients are empowered and protected in a financial ecosystem that has moved beyond brick and mortar to cell phones and internet delivery channels. Last year, from November 2-6, 34 partner organizations engaged in conversations worldwide to discuss the most pressing actions needed to advance financial inclusion globally. In 2016, we aim to continue these conversations and engage an even wider community of stakeholders to discuss this year’s theme: keeping clients first in a digital world. With rapidly expanding use of mobile and smart phones, an unprecedented number of traditionally excluded or underserved people are accessing financial services for the... Read more

Prime Minister Modi Goes to Washington (Center Staff): Today, the global financial inclusion celebrity (and Prime Minister of India) Narendra Modi visits with United States President Barack Obama. The pair will discuss the deepening U.S.-India relationship, including progress on climate change and clean energy partnerships, security and defense cooperation, and economic growth priorities. As a reader of our blog, you’re likely aware of Prime Minister Modi and India’s commitment to advancing financial inclusion in the country. Indeed, at the close of 2015, we named India our Financial Inclusion Country of the Year. In honor of Prime Minister Modi’s visit today, we wanted to take a moment to spotlight some of the strides that India has taken to bank the unbanked. After a brief review of the broad initiatives, we identify some highlights from recent months. In early 2014, and based on the leadership of its governor, Raghuram Rajan, the Reserve Bank of India (RBI) set the stage for progress with the report of the... Read more

 

Investing in Microfinance

Establishing a Microfinance Industry: Governance; Best Practices; Access to Capital Markets

establishing_coverEstablishing a Microfinance Industry: Governance; Best Practices; Access to Capital Markets
By Craig F. Churchill - Published: 1997

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Current Governance Practices of Microfinance Institutions

current_governance_coverCurrent Governance Practices of Microfinance Institutions
By Anita Campion - Published: 1998

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InSight #15: Bridging the Finance Gap: ACCION’s Experience with Guarantee Funds for Microfinance Institutions

Insight1InSight #15: Bridging the Finance Gap: ACCION’s Experience with Guarantee Funds for Microfinance Institutions
By Cesar Lopez, Jorge de Angulo - Published: September 2005

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Characteristics of Equity Investment in Microfinance: A Report by the Council of Microfinance Equity Funds

equity_investment_coverCharacteristics of Equity Investment in Microfinance: A Report by the Council of Microfinance Equity Funds
By James Kaddaras, Elisabeth Rhyne - Published: 2004

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Aligning Interests: Addressing Management and Stakeholder Incentives During Microfinance Institution Transformations

aligning_interests_addressing_coverAligning Interests: Addressing Management and Stakeholder Incentives During Microfinance Institution Transformations
By Elisabeth Rhyne, Ira W. Lieberman - Published: 2009

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